According to the World Health Organization, pharmacovigilance is the science and activities relating to the detection, assessment, understanding and prevention of adverse effects or any other drug related problems.
We are concerned about the safety of our medications and we hold an effective pharmacovigilance system to ensure fulfilling our safety and ethical obligations toward our patients.
Through our system, we collect, evaluate the safety issues related to the below information and take the appropriate safety measures for the benefit of our patients:
 Lack of efficacy
 Overdose,abuse, misuse off-label use
 
 Medication errors
 
 Transmission of an infectious agent via a medicinal drug
 
 Use of drug during pregnancy and breastfeeding   
 
 Quality defects, or counterfeits
  
 Drug interactions
 
 Occupational exposure
 
 Adverse Drug Reaction
To report any adverse effect in KSA, please Click Here If your country is not KSA, please Click Here to fill the online form or contact:
Pharmacovigilance Department in Axantia/Jordan:
 Tel: +9624792222
 Email: [email protected]
 Mobile: +96277820 6066
The National Pharmacovigilance and Drug Safety Center/Saudi Arabia :
 SFDA call center: 19999
 Phone: 0118806000-0112038222
 Email: [email protected]
 Website: http://ade.sfda.gov.sa/
Pharmacovigilance Department in Axantia/KSA:
 Tel: +966920003288
 Mobile: +966533314875
 Email: [email protected]